We respect our customers and understand that you may be concerned about your privacy. The purpose of this privacy notice is to let you know what kind of information we collect, how we use it, with whom it may be shared, what choices you have regarding our use of your information, and how you may review and change some of the data you provide to us.
Paladone® is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Paladone® may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018..
What we collect
We may collect the following information:
- Email Address
- Telephone Number
- Delivery Address
- Billing Address
- GDPR preferences
- Activities on our websites (dates of logging on, pages visited etc.)
- Historical and current orders
- Historical and current communications
- IP address
Who collects your information
When visiting this site and are asked for personal information, you are sharing that information with Paladone®, our subsidiaries and related companies, and our service provider.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To fulfil our contract with you, to ensure we can deliver or contact you regarding your order/enquiry.
- For Internal record keeping, we may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address you have provided.
- We may contact you via email/phone/mail to give us feedback about your interactions with Paladone® and our products.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by changing your preferences in the 'Privacy Settings' section of your paladone.com account page or email us at firstname.lastname@example.org
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
- You may request details of personal information which we hold about you. If you would like a copy of the information held on you please view via the 'Privacy Settings' section of your paladone.com account page, or email email@example.com
- If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.