Terms & Conditions

Paladone Website Terms & Conditions including Privacy Policy

This site is owned and operated by Paladone Products ltd. Please read the following carefully. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions as set out below. Furthermore, you acknowledge that we may update the Terms of Service from time to time.

By making a request/order you are offering to purchase a product that we will accept to sell to you on the following Terms and Conditions. All requests are subject to availability and confirmation of the order price by us. Despatch times may vary according to availability and any guarantees, warranties or representations made as to delivery times are limited to mainland UK and are on the basis that we are not responsible for any delay in delivery occurring due to postal delays or force majeure. Paladone Products Ltd is entitled to refuse any request made by you. When making a request you undertake that all details you provide to us requesting goods or services are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

 

Copyright & Conditions of Website Use

All web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright to Paladone Products Ltd and its affiliates or their content and technology providers. All rights reserved. Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication--without the prior written permission of Paladone Products Ltd is strictly prohibited.

 

Trademarks

Paladone is trademark or registered trademarks of Paladone Products Ltd. Other product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.

 

Governing Law and Contract Formation

No contract will subsist between you and Paladone Products Ltd for the sale by it to you of any product unless and until Paladone Products Ltd accepts your order by e-mail confirming that it has despatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Paladone Products Ltd sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England and you and Paladone Products Ltd irrevocably submit to the non-exclusive jurisdiction of the English Courts.

 

Variation and Termination

Paladone Products Ltd shall have the right in its absolute discretion at any time and without notice to amend, remove or vary any of the content supplied in connection with the service or which appears on any page of the paladone.com web site.  Paladone Products Ltd may at any time terminate or suspend any part of the Service without notice to you.

 

Indemnity

Except as specifically stated on this web site, to the fullest extent permitted at law, neither Paladone Products Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Paladone Products Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Paladone Products Ltd, its affiliates, directors, employees or other representatives.

 

Entire Agreement

The above Terms of service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Paladone Products Ltd. Any waiver of any provision of the Terms of service will be effective only if in writing and signed by a Director of Paladone Products Ltd.

 

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, PALADONE PRODUCTS LTD IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, PALADONE PRODUCTS LTD DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.

 

Privacy Policy

Paladone Products Ltd is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is a part of providing a service to you - e.g. arranging for a product to be sent to you.

 

What information we hold about you

If you have bought something from us we will have your name, email address, phone number, address and credit card details. If you choose to deliver items to a third-party (such as a friend) we will have their name and address. Information is only used to help us deliver the parcels and contact you. You may also optionally decide to receive our newsletter and special offers. You can opt-out of this at any time by using the unsubscribe on the newsletter emails.

We also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.

We also collect information of a general nature about how many 'hits' our website gets. And we monitor the site traffic patterns; this tells us which areas of the site are being visited more than others. It also helps us build a more useful site in subsequent re-designs. We don't track individual users pathways through the site.
Our site also uses 'cookies'. Cookies are small amounts of data sent to your web browser by a web server. They cannot harm your machine in any way as they are small text files with simple information in them. Our cookies contain a random code to help keep track of any items in your shopping basket as you move around the site.

 

What we do with your information

In addition to processing your order, we also maintain an order history of your purchases. This allows you and us to track your deliveries and review your past purchases. We may offer you a reward for purchases or make an offer we think you might like based on your order history.
If you don't want to receive these offers, or our occasional newsletter,  you can simply unsubscribe. We NEVER exchange, sell or otherwise give away your email address to other companies without your permission. Your email address is used solely by yourself, for purposes of logging into your account, and us for emailing you regarding your orders and to update you with our newsletter.

 

Who else sees your information

We may have to disclose some of your information to service suppliers to help complete your order. These parties include some national and international carriers.

 

Your Consent

By using our web site you consent to us using the personal information you have given Paladone Products Ltd and our trusted partners, as outlined in this Privacy Policy.  If you are worried about anything to do with our site, please phone us on 01273 230037 and we'll be glad to talk through any issues with you.

 

Further information

If you have questions about your personal data or our privacy policy, please contact us at sales@paladone.com to see all the information we have about you, and to correct any inaccuracies, please write to:

 

PALADONE PRODUCTS LTD
APEX HOUSE 
DOLPHIN WAY 
SHOREHAM-BY-SEA 
WEST SUSSEX 
BN43 6NZ
T: +441273230037